Uncommon thought leadership for troubled times


Specialized Research Initiatives
Conducted specifically for clients, our principals find that too often research or the development of analytics is created in a vacuum by non-practitioners. We have created noted reports for clients that included WNS Global Services -- Mortgage Process Outsourcing (MPO) and Travel Industry Outsourcing.

"...a Quantum Distinction in Research..."
By going beyond the market hype fed by vendors and the media, Innovative Relevance® briefs provide a foundation for the confirmation of corporate projections, operational challenges, and industry measurements.

Contact Us About Your Research Needs
At Innovative Relevance®, we are very involved with the markets affording us the unique insights of why and how organizations use information for customer segmentation, organizational strategy, and market positioning. If you have an idea, defined need, or a pressing deadline, reach out to Innovative Relevance®.

 

mpo1Mastering Survival Integration
The complete report covers over 200 enterprise processes within eight functional classifications, this detailed sector report provides the framework for sustainable operational improvements that must be made by organizations seeking answers, while incorporating downstream financial implications.


What industry leaders have stated about Innovative Relevance® research...

"The authors have created a thoughtful analysis that points to an inescapable conclusion - the market disruptions we are currently experiencing are not like the regular downturns in the economic cycle that the mortgage industry is used to living through - rather they will result in a fundamental re-drawing of the landscape of the US lending industry; evidenced by major changes in the ownership, governance and working practices of the country's mortgage lenders. The most compelling factor in their analysis is that we are seeing the outcomes they are forecasting coming into play, week by week, in the headlines that continue to shock us all. The lessons to be learned are that not only will industry ownership become global; and the industry's workforce will also become overwhelmingly global; but all our assumptions about mortgage operations, funding and market structures have to change drastically. If we are going to be a survivor in the new lending order of things that is rapidly emerging" -- Nick Woodcock, Chief Operating Officer, XSell

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"Mastering Survival Integration paints a chilling but realistic picture of what is going to happen to the tatters of the domestic U.S. Mortgage Industry.

The report accurately and intellectually conveys why this cycle is different and highlights the economic, political and operating issues associated with this permanent globally driven set of new operating imperatives that will help mortgage companies survive." -- Joe Filoseta, CEO, Effective Mortgage Solutions

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"The' description and analysis of the mortgage industry's melt down is presented fairly and in great detail. Their conclusions are substantiated daily with the ongoing asset write downs by many of the world’s largest investors.

The authors go on to present a solid case for the future involvement of Sovereign Wealth Funds in an industry that needs to commoditize its product while seeking all the advantages of globalization. Their survival may well depend on these new strategies.

Regardless of the entity, anyone desirous of entering this troubled financial sector would do well to use this report as a blueprint for building a lasting, prosperous enterprise." -- George Anderson, Retired CEO of Advanta and First Interstate Bank